Our Customer Experience Game
At Game2Change we have found that Game-Based initiatives are well suited for Customer Experience training and cultures.
Game2Change has created a CX Game that will take your organisation’s training to the next level. This innovative approach can be adapted to each client’s unique learning requirements.
The game offers various benefits, such as:
- It allows for learning of behavioural skills, to boost performance through better team cohesion and productivity
- It will focus on uplifting energy and boosting staff morale for better productivity and staff performance
- It focuses on the underpinning Customer Experience foundation of:
- Understanding the customer
- Adding value for the customer
- Making it easy for the customer to conduct business with your organisation
Game2Change has seen an 11% skills improvement post training!
Watch our video below for more insight into this approach: